Privacy Policy

Privacy Policy

Oralcare Direct Ltd T/A White Box Dental

Effective Date: 1st January 2025

1. Who We Are

Oralcare Direct Ltd T/A White Box Dental ("we", "us", "our") is a dental laboratory company registered in the UK. Our registered address is [Insert company address], and our company registration number is SC730057.

We are committed to protecting your privacy and complying with data protection laws in the United Kingdom, including the UK GDPR and the Data Protection Act 2018.

2. How We Collect Your Information

We collect personal data when you:

  • Submit your details through our Facebook or Instagram ads

  • Complete any lead forms on our website

  • Contact us via email, phone, or social media

We may also collect limited data via cookies when you visit our website.

3. What Information We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Any messages or additional details you provide

4. How We Use Your Information

We use your data to:

  • Respond to your enquiries

  • Provide information about our products and services

  • Follow up on marketing interest you’ve expressed via our Facebook or Instagram ads

  • Maintain our internal records

  • Comply with legal or regulatory obligations

We do not sell your data to third parties.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – When you voluntarily provide your information via a Facebook form or enquiry

  • Legitimate interest – To follow up with you regarding the services you've expressed interest in

6. How We Store and Protect Your Information

Your information is stored securely using password-protected systems and is only accessed by authorised personnel. We take appropriate technical and organisational measures to protect your data.

We retain personal data only for as long as necessary for the purposes set out above, or as required by law.

7. Third-Party Services

We may use third-party services to help deliver our marketing campaigns (e.g., Meta/Facebook Ads, CRM systems). These third parties are data processors and are contractually obligated to handle your data securely and only on our instructions.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. How to Contact Us

If you have any questions about this privacy policy or want to exercise your data rights, contact us at:

📧 Email: info@whitebox-dental.com
📞 Phone: 0141 4590424

🏢 Address: 44 Speirs wharf G4 9th Glasgow, United Kingdom


10. Changes to This Policy

We may update this policy occasionally to reflect changes in legal requirements or business practices. The latest version will always be available on our website.